In a Russian airline bankruptcy, refund rights and filing procedure depend not only on fare type but also on whether the flight operated, who ended the carriage and when the monetary obligation arose. Identify the actual carrier and ticket seller, separate voluntary passenger cancellation from carrier cancellation, calculate unused carriage and then classify the bankruptcy claim.
Carrier named in ticket
An agent or platform may take payment without being the carrier.
Cancellation differs
Involuntary refund rules differ from a passenger’s voluntary cancellation.
Origin date matters
Purchase before bankruptcy does not by itself settle registered or current status.
Quick self-check
- Match ticket, itinerary receipt, booking code and actual carrier.
- Document cancellation, certificate action or other non-performance ground.
- Identify who received and still holds the fare.
- Separate fare, charges, extras and evidenced costs.
- Find petition-acceptance date and claim-register notice.
Carrier, Agent and Seller
Under the air carriage contract, the carrier must transport the passenger on the booked flight. An agent or platform may issue the ticket, while code sharing may involve several carriers. The receipt alone therefore does not identify the debtor for every component.
Why the Flight Did Not Operate
Voluntary cancellation, involuntary passenger refusal, flight cancellation and carrier-initiated termination have different consequences. A non-refundable fare does not necessarily eliminate refund rights whenever the carrier fails to perform. Preserve carrier notices, airport information and booking status.
Refund and Loss Calculation
Calculate unused fare, charges, baggage and extras separately. Replacement tickets, accommodation and transport costs require causation and evidence. The Article 120 delay penalty has its own ceiling and defences and is not a substitute for the unused-carriage refund.
Registered or Current Claim
Bankruptcy classification turns on the legal origin of the monetary obligation. Ticket purchase, flight and demand dates should not be used mechanically in isolation: review the contract, cancellation, refund ground and case law. Current and registered claims follow different distribution rules.
- find the petition-acceptance date;
- reconstruct contract and payments;
- document the termination ground;
- calculate each component;
- file with the correct recipient on time.
Passenger Evidence File
Keep the itinerary receipt, boarding records for completed legs, receipt, bank statement, cancellation notices, carrier and agent replies, replacement-travel receipts and bankruptcy publications. For a partly completed itinerary, identify used and unused segments separately.
| Situation | Calculate | Key evidence |
|---|---|---|
| Carrier cancels flight | Unused carriage and applicable costs | Cancellation notice |
| Passenger cancels voluntarily | Refund under fare and statute | Time and ground of cancellation |
| Ticket bought from agent | Allocation of received funds | Receipt, agent record and contract |
| Partly completed route | Unused-segment value | Itinerary and boarding records |
| Bankruptcy case opened | Registered or current classification | Contract, cancellation and petition dates |
Frequently Asked Questions
Is a non-refundable ticket lost when the flight is cancelled?
There is no universal loss rule; termination ground and refund rules must be assessed.
Should the claim be sent to the platform?
Not always. Identify the carrier, seller and path of the particular payment.
Does the flight date determine current status?
Not by itself. The legal origin of the monetary obligation and petition date must be reviewed.
Can a replacement ticket be claimed?
Only where a legal basis, causation, reasonableness and evidence exist.
What if several carriers are involved?
Separate segments, operating carriers, payments and non-performance grounds.
Legal Sources
- Article 103 of the Russian Air Code.
- Article 107 of the Russian Air Code.
- Article 120 of the Russian Air Code.
- Article 5 of Federal Law No. 127-FZ.
- Article 134 of Federal Law No. 127-FZ.
Related guides: flight cancellation or delay, corporate bankruptcy and current payments.
Airline Not Refunding the Fare?
We can review the carriage parties, cancellation ground, amount components and proper bankruptcy route.
BOOK AN INITIAL CONSULTATIONGeneral information as at 28 August 2026. Treatment depends on itinerary, fare, cancellation cause, obligation origin date and evidence.