When a Russian private clinic enters bankruptcy, a patient must protect two tracks at once: obtain records for safe continuation of care and separately calculate payment for services not delivered. The licence, medical records, treatment plan, deposit and insolvency claim are distinct issues and should not be reduced to a single refund request.
Protect continuity of care
Obtain extracts, test results, imaging, prescriptions and completed-stage records first.
Calculate undelivered care
Deposits, packages and instalments require reconciliation against services actually delivered.
Licence and bankruptcy differ
Financial distress, licence action and liquidation proceedings must be checked separately.
Quick self-check
- Does the contract and receipt name the same legal entity?
- Have records, imaging, tests, protocols and prescriptions been obtained?
- Can paid and completed treatment stages be separated?
- Is there an official case notice, administrator and claim deadline?
- Could equipment, premises or laboratory services belong to a third party?
Secure Medical Information First
A patient may request medical records, copies and extracts, including electronically. The request should identify the chart, consultation notes, tests, imaging, prescriptions, consents and treatment plan.
Identify the Actual Contracting Entity
One clinic brand may use several companies for contracting, payment and laboratory services. Match the legal name and tax number on the contract, receipt, bank record, consent form and licence. A claim follows the proper debtor, not the sign above the door.
Calculate Unfinished Treatment
Reconstruct treatment by stages: prescribed work, completed procedures, materials used and payments made. A package price cannot always be divided evenly. Use the contract estimate, records, price list and medical documentation.
- collect contracts and payments;
- build a visit chronology;
- mark completed procedures;
- identify undelivered care and unused deposit;
- prepare a supported calculation.
Licence, Closure and Assets
Medical activity is licensed. Termination of the legal entity affects the licence, but a bankruptcy filing does not instantly extinguish every right and duty. Equipment may belong to the clinic, landlord or lessor; only debtor-owned property enters the estate.
Submit the Monetary Claim
Review the commercial-court file and Federal Register notice for the procedure, administrator, address and deadline. Attach the contract, payments, medical chronology, demand, calculation and service evidence. Services continuing after petition acceptance require separate origin-date analysis.
| Situation | Protect | Key records |
|---|---|---|
| Treatment must continue | Access to medical information | Request, chart, extracts and tests |
| Package prepaid | Undelivered-stage value | Contract, plan, records and payments |
| Deposit account funded | Unused balance | Account and fiscal records |
| Brand changed entity | Correct debtor identity | Contract, receipt, tax number and licence |
| Liquidation opened | Claim under published process | Notice, calculation and exhibits |
Frequently Asked Questions
May a patient obtain the medical chart?
A patient may request medical records, copies and extracts; scope and form depend on the request and recordkeeping rules.
Does bankruptcy automatically end the licence?
No. The proceeding and licence status must be checked separately.
Is the entire treatment-package price refundable?
Not automatically. Delivered services, used materials and the unperformed balance must be separated.
Are patient records sold with clinic equipment?
Medical information is not an ordinary asset; equipment and recordkeeping duties follow different regimes.
Where is the claim sent?
The recipient and deadline follow the specific procedure and official notice for the debtor.
Legal Sources
- Article 22 of Federal Law No. 323-FZ.
- Article 29.1 of Federal Law No. 323-FZ.
- Article 12 of Federal Law No. 99-FZ.
- Article 20 of Federal Law No. 99-FZ.
- Article 131 of Federal Law No. 127-FZ.
Related guides: corporate bankruptcy, socially important assets and creditor bankruptcy petition.
Clinic Stopped Treatment and Has Not Refunded You?
We can separate medical records, delivered services, unused payment and the procedural route without promising a predetermined outcome.
BOOK AN INITIAL CONSULTATIONGeneral information as at 28 August 2026. Treatment depends on the contract, clinic type, licence, proceeding and services actually delivered.